great service with accommodating staff and helpful kitchen

Wonderful stay made memorable by delightful staff.

Check the local dining spots. the pub down the road serves delicious food that outshined the hotel restaurant during our stay.

pleasant stay with beautiful surroundings

The location is truly remarkable, with breathtaking views and a scenic path by the old colliery that enhances the atmosphere. The bar area offered a cozy vibe, perfect for unwinding after a long day.

The room cleanliness could benefit from more attention.

Consider asking for a room away from the road for a quieter night's sleep, as noise can be an issue from late-night outings.

The stay included a comfortable bed and attentive staff, making for a pleasant experience. the dining service was slow, resulting in long waits for meals, and I noticed maintenance issues with the bathroom plumbing. It's a good choice for a family stay but there's room for improvement.

I really enjoyed the lovely atmosphere at Heritage. The staff at reception greeted me warmly, making me feel welcome. My room was clean and spacious with a comfy bed. The food was quite tasty. I particularly liked the vegan tagine. the bathroom could use an update – it felt a bit outdated. I noticed some unpleasant odors in the hallways, which was a bit off-putting. Service in the restaurant was good, especially when they handled a small issue with my meal without fuss. I think a bit more attention to cleanliness in common areas would really enhance the overall experience.

Warm and Inviting Atmosphere, Excellent Staff

I recently enjoyed a delightful 1-night stay in a Classic Twin Room, where I was welcomed by very friendly staff. The spacious restaurant offered a good selection of well-prepared food, and the atmosphere was welcoming. It was a clean space and perfect for a quick trip to explore the local area. I think breakfast selection could be improved as the options felt somewhat limited.

great walks and landmarks near this friendly hotel

I had a lovely stay with my family, enjoying spacious rooms and a fabulous tasty breakfast. it was a fantastic base for exploring the nearby Rhondda Heritage Park and spending time at the beautiful Barry Sidings Countryside Park, perfect for scenic walks.

Heating worked well despite cold water issues.

The local dishes had a delightful twist, especially the shabushabu that made my taste buds dance. Plus, the young staff were super polite during dinner, despite the chaotic kitchen. The bed was comfy too!

I absolutely loved the charming blend of historical decor and modern amenities, making it easy for seniors like me to navigate. The staff were incredibly helpful, ensuring my stay was comfortable and enjoyable throughout.

More accessible seating options in common areas.

This place suits me perfectly with free wi-fi, great dining, and friendly staff. They even helped with plug adaptors during my first stay, making it memorable. Highly recommend experiencing their hospitality. I’m coming back for a holiday!

Had a great time with friends here! We explored the stunning Brecon Beacons and checked out a local music festival, really enjoying what this part of Wales has to offer. The staff were attentive, making our stay way more enjoyable. Just a heads up, the bar area can get busy during events, so plan accordingly.

One downside was the delayed check-in process. We arrived ready to relax but had to wait quite a bit to get our keys, which was a bit frustrating after a long drive.

definitely coming here again

The room had air conditioning, an alarm clock, a private bathroom, and a comfy bed. I loved the fitness centre for my workouts. Breakfast was amazing with freshly baked croissants and organic juices. The restaurant staff were helpful and cheery, making meals enjoyable. There’s plenty of parking too, which was super convenient.

I spent 2 nights here and absolutely loved the cozy vibe. The breakfast was a real treat with so many options! The hotel also had a lovely garden to chill in and a comfortable lounge area to unwind. The only hiccup was that the Wi-Fi was a bit spotty at times, but overall, it was a great experience! 😊